Acorn PLMS Review

4.5 out of 5

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Great tool for marketing
Pros

I really like that it assists me in making learning more convenient.

Cons

I don't have any specific dislikes about the product.

Ease of use

10

Value for money

8

Customer Support

9

Functionality

10

Jess

Accounting, 1-10 employees

Less than a year

September 2024

A fantastic experience for users
Pros

This software is very affordable and offers a great experience for both learners and users.

Cons

While setting up new users, it can be a bit time-consuming.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Kyle

Construction, 11-50 employees

Less than 6 months

June 2024

The essence of LMS in a nutshell
Pros

The Acorn staff are very responsive and helpful, they are genuinely invested in ensuring we have a good experience. Our staff enjoys the format since it's similar to other LMS products we use for contracts. Price comparison was great and we can import all our training records into Acorn for reporting. It has a good look and feel for users.

Cons

The reporting features could benefit from more options.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

Todd

Individual & Family Services, 101-500 employees

Less than a year

January 2024

Great content creation
Pros

Great customer service with their rep, he was always available to answer any queries. Course creation, onboarding, uploading files, videos and managing sub courses has been smooth.

Cons

It would be helpful if the onboarding course included subcourse functionality.

Ease of use

9

Value for money

8

Customer Support

10

Functionality

8

Michelle

Hospital & Health Care, 51-100 employees

Less than a year

September 2023

Reliable and effective tool
Pros

The support team is incredibly helpful and effective. We've just developed and launched our Performance and Development form using momentum in Learnhub. The Acorn team, particularly with their representative was super helpful and supportive with the build and testing process.

Cons

It would be great to have more templates and see how other agencies and companies are utilizing the LMS.

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

Danielle

Government Administration, 51-100 employees

Less than a year

September 2023

Incredible LMS tool
Pros

Acorn is easy to implement and administer and it's really simple for users. Having used many LMS systems, Acorn is by far the easiest and most userful one I've used.

Cons

Since the workflow system is still relatively new, there's room for improvement.

Ease of use

10

Value for money

10

Customer Support

9

Functionality

8

Emma

Government Administration, 51-100 employees

Less than a year

September 2023

Easy access to training history
Pros

It's easy to find the training I need to complete and the system sends automatic reminders when my mandatory training is due for refreshment.

Cons

The default dashboard feels quite basic and could use an overhaul, although I believe system administrators can customize it.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

Bronwyn

Government Administration, 51-100 employees

More than a year

September 2023

The customer service was incredible
Pros

Customer support is amazing, they go above and beyond. They are always responsive, making time for meetings and helping in any way possible. Our representative has been essential in getting courses and tenancies set up. Huge thanks for all of his efforts. Acorn is easy to use and has great features.

Cons

A bulk enrollment feature would be incredibly beneficial. Currently we rely on the Acorn support team, but it would be better to handle this ourselves. Also recurring issues with video size/length need to be addressed.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

Liv

Insurance, 1-10 employees

Less than a year

June 2023

Easy and helpful
Pros

My overall experience with Acorn is really positive and the support staff are responsive. I like that it's easy to navigate, with a variety of functions available.

Cons

The platform lacks a spell check function and it isn't integrated with APS Academy's APSLearn platform.

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

Molly

Government Administration, 500+ employees

More than a year

June 2023

Very incredible
Pros

Super easy to use and also the integration was simple.

Cons

Some course links are broken because the content is outdated. Updating courses and information has been difficult.

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

Aaron

Government Administration, 51-100 employees

Less than a year

April 2023