Overall Rating
4.1
8 Review(s)
Rating Distribution
5
(2)
4
(5)
3
(1)
2
1
Satisfaction Score
Ease of use
Value for money
Customer Support
8
Functionality
7
Invince Review
4.1 out of 5
Filters
Ratings
Company Size
Time Used
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Provide great assistance when needed
Provide great assistance when needed
Pros
Not only do I find it easy to use but the service is also prompt and friendly.
Cons
The learning feedback feature is good but one thing that disappoints me is that searching for courses is not very easy.
Pros
Not only do I find it easy to use but the service is also prompt and friendly.
Cons
The learning feedback feature is good but one thing that disappoints me is that searching for courses is not very easy.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Shraddha
Information Technology and Services, 500+ employees
Less than a year
July 2023
Shraddha
Information Technology and Services, 500+ employees
Less than a year
July 2023
Easy to use but has its flaws
Easy to use but has its flaws
Pros
The LMS portal is pretty simple and user friendly. And the good thing is that Biz Library Courses are included too.
Cons
One issue I have noticed is that reporting setup is not the best with fewer analytics available in the reports.
Pros
The LMS portal is pretty simple and user friendly. And the good thing is that Biz Library Courses are included too.
Cons
One issue I have noticed is that reporting setup is not the best with fewer analytics available in the reports.
Ease of use
6
Value for money
6
Customer Support
6
Functionality
5
Ease of use
6
Value for money
6
Customer Support
6
Functionality
5
Rohan
Information Technology and Services, 500+ employees
Less than a year
July 2023
Rohan
Information Technology and Services, 500+ employees
Less than a year
July 2023
Learner-centric LMS
Learner-centric LMS
Pros
Overall the system works really well for us. Learners find it simple to use and easy to navigate.
Cons
Customer support needs improvement as they do not communicate well and often promise more than they deliver. Also I feel like there should be a way to upload SCORM files in bulk.
Pros
Overall the system works really well for us. Learners find it simple to use and easy to navigate.
Cons
Customer support needs improvement as they do not communicate well and often promise more than they deliver. Also I feel like there should be a way to upload SCORM files in bulk.
Ease of use
9
Value for money
8
Customer Support
6
Functionality
7
Ease of use
9
Value for money
8
Customer Support
6
Functionality
7
Lauren
Logistics and Supply Chain, 500+ employees
Less than 6 months
October 2022
Lauren
Logistics and Supply Chain, 500+ employees
Less than 6 months
October 2022
Reasonable tool but support is pretty slow
Reasonable tool but support is pretty slow
Pros
It is user friendly and has most of the features our clients need to understand and use it properly.
Cons
Frequent updates happen which is good but with it customer support should be great but this is not the case as they are often slow to respond whenever needed.
Pros
It is user friendly and has most of the features our clients need to understand and use it properly.
Cons
Frequent updates happen which is good but with it customer support should be great but this is not the case as they are often slow to respond whenever needed.
Ease of use
7
Value for money
6
Customer Support
5
Functionality
6
Ease of use
7
Value for money
6
Customer Support
5
Functionality
6
Rahul
Education Management, 500+ employees
Less than a year
May 2021
Rahul
Education Management, 500+ employees
Less than a year
May 2021
Easy to customize and use
Easy to customize and use
Pros
The thing I really like about it is that learners can easily log in and have options to create videos, courses and curriculums without any problem.
Cons
Well I feel like reporting and task evaluation could be made simpler.
Pros
The thing I really like about it is that learners can easily log in and have options to create videos, courses and curriculums without any problem.
Cons
Well I feel like reporting and task evaluation could be made simpler.
Ease of use
7
Value for money
9
Customer Support
8
Functionality
5
Ease of use
7
Value for money
9
Customer Support
8
Functionality
5
Rajasekhar
Computer Software, 101-500 employees
Less than 6 months
May 2021
Rajasekhar
Computer Software, 101-500 employees
Less than 6 months
May 2021
Perfect LMS to suggest to big companies
Perfect LMS to suggest to big companies
Pros
It is versatile and customizable, a SaaS product with a strong API that integrates smoothly with our clients HR systems. Plus it works on mobile, even offline and supports various learning methods like on demand mobile and instructor led training.
Cons
I think it would be great to have a built in course editor though this can be managed using SCORM-compliant tools like Captivate or Articulate.
Pros
It is versatile and customizable, a SaaS product with a strong API that integrates smoothly with our clients HR systems. Plus it works on mobile, even offline and supports various learning methods like on demand mobile and instructor led training.
Cons
I think it would be great to have a built in course editor though this can be managed using SCORM-compliant tools like Captivate or Articulate.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Glenn
Computer Software, 11-50 employees
Free Trial
June 2018
Glenn
Computer Software, 11-50 employees
Free Trial
June 2018
Very cooperative support team
Very cooperative support team
Pros
The platform is customizable and the project team is skilled and very cooperative. In short we have enjoyed working with Upside since 2012 and have seen them grow stronger with every update.
Cons
Quality assurance is not the best and could be improved. Everything else seems fine to me.
Pros
The platform is customizable and the project team is skilled and very cooperative. In short we have enjoyed working with Upside since 2012 and have seen them grow stronger with every update.
Cons
Quality assurance is not the best and could be improved. Everything else seems fine to me.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Suneil
Facilities Services, 1-10 employees
More than a year
June 2018
Suneil
Facilities Services, 1-10 employees
More than a year
June 2018
Excellent UX with company-focused features
Excellent UX with company-focused features
Pros
Well the user experience is excellent with a great interface and it is easy for admins to manage the LMS. Also it has a great set of features that keep users like us engaged.
Cons
The ILT module is very thorough but takes a lot of time to set up with all the configurations. Also I think it would be better if it was faster to configure.
Pros
Well the user experience is excellent with a great interface and it is easy for admins to manage the LMS. Also it has a great set of features that keep users like us engaged.
Cons
The ILT module is very thorough but takes a lot of time to set up with all the configurations. Also I think it would be better if it was faster to configure.
Ease of use
9
Value for money
8
Customer Support
10
Functionality
9
Ease of use
9
Value for money
8
Customer Support
10
Functionality
9
Shalini
Computer & Network Security, 500+ employees
More than a year
May 2018
Shalini
Computer & Network Security, 500+ employees
More than a year
May 2018
Filters
Provide great assistance when needed
Provide great assistance when needed
Pros
Not only do I find it easy to use but the service is also prompt and friendly.
Cons
The learning feedback feature is good but one thing that disappoints me is that searching for courses is not very easy.
Pros
Not only do I find it easy to use but the service is also prompt and friendly.
Cons
The learning feedback feature is good but one thing that disappoints me is that searching for courses is not very easy.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Shraddha
Information Technology and Services, 500+ employees
Less than a year
July 2023
Shraddha
Information Technology and Services, 500+ employees
Less than a year
July 2023
Easy to use but has its flaws
Easy to use but has its flaws
Pros
The LMS portal is pretty simple and user friendly. And the good thing is that Biz Library Courses are included too.
Cons
One issue I have noticed is that reporting setup is not the best with fewer analytics available in the reports.
Pros
The LMS portal is pretty simple and user friendly. And the good thing is that Biz Library Courses are included too.
Cons
One issue I have noticed is that reporting setup is not the best with fewer analytics available in the reports.
Ease of use
6
Value for money
6
Customer Support
6
Functionality
5
Ease of use
6
Value for money
6
Customer Support
6
Functionality
5
Rohan
Information Technology and Services, 500+ employees
Less than a year
July 2023
Rohan
Information Technology and Services, 500+ employees
Less than a year
July 2023
Learner-centric LMS
Learner-centric LMS
Pros
Overall the system works really well for us. Learners find it simple to use and easy to navigate.
Cons
Customer support needs improvement as they do not communicate well and often promise more than they deliver. Also I feel like there should be a way to upload SCORM files in bulk.
Pros
Overall the system works really well for us. Learners find it simple to use and easy to navigate.
Cons
Customer support needs improvement as they do not communicate well and often promise more than they deliver. Also I feel like there should be a way to upload SCORM files in bulk.
Ease of use
9
Value for money
8
Customer Support
6
Functionality
7
Ease of use
9
Value for money
8
Customer Support
6
Functionality
7
Lauren
Logistics and Supply Chain, 500+ employees
Less than 6 months
October 2022
Lauren
Logistics and Supply Chain, 500+ employees
Less than 6 months
October 2022
Reasonable tool but support is pretty slow
Reasonable tool but support is pretty slow
Pros
It is user friendly and has most of the features our clients need to understand and use it properly.
Cons
Frequent updates happen which is good but with it customer support should be great but this is not the case as they are often slow to respond whenever needed.
Pros
It is user friendly and has most of the features our clients need to understand and use it properly.
Cons
Frequent updates happen which is good but with it customer support should be great but this is not the case as they are often slow to respond whenever needed.
Ease of use
7
Value for money
6
Customer Support
5
Functionality
6
Ease of use
7
Value for money
6
Customer Support
5
Functionality
6
Rahul
Education Management, 500+ employees
Less than a year
May 2021
Rahul
Education Management, 500+ employees
Less than a year
May 2021
Easy to customize and use
Easy to customize and use
Pros
The thing I really like about it is that learners can easily log in and have options to create videos, courses and curriculums without any problem.
Cons
Well I feel like reporting and task evaluation could be made simpler.
Pros
The thing I really like about it is that learners can easily log in and have options to create videos, courses and curriculums without any problem.
Cons
Well I feel like reporting and task evaluation could be made simpler.
Ease of use
7
Value for money
9
Customer Support
8
Functionality
5
Ease of use
7
Value for money
9
Customer Support
8
Functionality
5
Rajasekhar
Computer Software, 101-500 employees
Less than 6 months
May 2021
Rajasekhar
Computer Software, 101-500 employees
Less than 6 months
May 2021
Perfect LMS to suggest to big companies
Perfect LMS to suggest to big companies
Pros
It is versatile and customizable, a SaaS product with a strong API that integrates smoothly with our clients HR systems. Plus it works on mobile, even offline and supports various learning methods like on demand mobile and instructor led training.
Cons
I think it would be great to have a built in course editor though this can be managed using SCORM-compliant tools like Captivate or Articulate.
Pros
It is versatile and customizable, a SaaS product with a strong API that integrates smoothly with our clients HR systems. Plus it works on mobile, even offline and supports various learning methods like on demand mobile and instructor led training.
Cons
I think it would be great to have a built in course editor though this can be managed using SCORM-compliant tools like Captivate or Articulate.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Glenn
Computer Software, 11-50 employees
Free Trial
June 2018
Glenn
Computer Software, 11-50 employees
Free Trial
June 2018
Very cooperative support team
Very cooperative support team
Pros
The platform is customizable and the project team is skilled and very cooperative. In short we have enjoyed working with Upside since 2012 and have seen them grow stronger with every update.
Cons
Quality assurance is not the best and could be improved. Everything else seems fine to me.
Pros
The platform is customizable and the project team is skilled and very cooperative. In short we have enjoyed working with Upside since 2012 and have seen them grow stronger with every update.
Cons
Quality assurance is not the best and could be improved. Everything else seems fine to me.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Suneil
Facilities Services, 1-10 employees
More than a year
June 2018
Suneil
Facilities Services, 1-10 employees
More than a year
June 2018
Excellent UX with company-focused features
Excellent UX with company-focused features
Pros
Well the user experience is excellent with a great interface and it is easy for admins to manage the LMS. Also it has a great set of features that keep users like us engaged.
Cons
The ILT module is very thorough but takes a lot of time to set up with all the configurations. Also I think it would be better if it was faster to configure.
Pros
Well the user experience is excellent with a great interface and it is easy for admins to manage the LMS. Also it has a great set of features that keep users like us engaged.
Cons
The ILT module is very thorough but takes a lot of time to set up with all the configurations. Also I think it would be better if it was faster to configure.
Ease of use
9
Value for money
8
Customer Support
10
Functionality
9
Ease of use
9
Value for money
8
Customer Support
10
Functionality
9
Shalini
Computer & Network Security, 500+ employees
More than a year
May 2018
Shalini
Computer & Network Security, 500+ employees
More than a year
May 2018