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Wisetail LMS Reviews
25 Review(s)

Overall Rating
4.6
25 Review(s)
Rating Distribution
5
(17)
4
(8)
3
2
1
Satisfaction Score
Ease of use
Value for money
Customer Support
9
Functionality
8
Wisetail LMS Review
4.6 out of 5
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Decent platform
Decent platform
Pros
Its a solid system with plenty of capabilities and great features!
Cons
There are constant malfunctions with the IT system, and the reporting feature is not very user friendly. Its pretty limited and I find the app to be quite frustrating to use.
Pros
Its a solid system with plenty of capabilities and great features!
Cons
There are constant malfunctions with the IT system, and the reporting feature is not very user friendly. Its pretty limited and I find the app to be quite frustrating to use.
Ease of use
7
Value for money
6
Customer Support
7
Functionality
7
Ease of use
7
Value for money
6
Customer Support
7
Functionality
7
Grace
Hospitality, 500+ employees
Less than a year
February 2025
Grace
Hospitality, 500+ employees
Less than a year
February 2025
A great tool for learning!
A great tool for learning!
Pros
Helps us create a fun, branded learning centre for employees. There are plenty of ways to add engagement and make learning more interactive.
Cons
Some important features I've been asking for are still missing even after several years of reminding. Should focus on the feedback!
Pros
Helps us create a fun, branded learning centre for employees. There are plenty of ways to add engagement and make learning more interactive.
Cons
Some important features I've been asking for are still missing even after several years of reminding. Should focus on the feedback!
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Alyssa
Retail, 500+ employees
More than a year
February 2025
Alyssa
Retail, 500+ employees
More than a year
February 2025
Userfriendly at both ends
Userfriendly at both ends
Pros
Found it simple set up and use from an admin's perspective. Also the employee engagement through comments, likes and message boards is a nice touch.
Cons
Formatting can be tricky when I'm putting together a module with several graphics. I also wish I could just view PDFs by scrolling through them instead of having to open them in a new window or pop out.
Pros
Found it simple set up and use from an admin's perspective. Also the employee engagement through comments, likes and message boards is a nice touch.
Cons
Formatting can be tricky when I'm putting together a module with several graphics. I also wish I could just view PDFs by scrolling through them instead of having to open them in a new window or pop out.
Ease of use
9
Value for money
8
Customer Support
10
Functionality
9
Ease of use
9
Value for money
8
Customer Support
10
Functionality
9
Sarah
Restaurants, 500+ employees
More than a year
February 2025
Sarah
Restaurants, 500+ employees
More than a year
February 2025
Professional support staff
Professional support staff
Pros
The support team is great! They are really well trained and helped me with all the issues last year through calls and demos. Very thankful to the team for all the assistance.
Cons
There were a few missing features we really wanted but your recent updates and the integration with PlayerLync have fixed that. All good now!
Pros
The support team is great! They are really well trained and helped me with all the issues last year through calls and demos. Very thankful to the team for all the assistance.
Cons
There were a few missing features we really wanted but your recent updates and the integration with PlayerLync have fixed that. All good now!
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Rose
Hospitality, 500+ employees
More than a year
February 2025
Rose
Hospitality, 500+ employees
More than a year
February 2025
Wisetail is an efficient tool
Wisetail is an efficient tool
Pros
The interface is really easy to use. Simpler to create training courses and generate reports compared to Schoox and other platforms.
Cons
The learning process is a bit tough for beginners and I would definitely recommend practical training at a fair price.
Pros
The interface is really easy to use. Simpler to create training courses and generate reports compared to Schoox and other platforms.
Cons
The learning process is a bit tough for beginners and I would definitely recommend practical training at a fair price.
Ease of use
6
Value for money
10
Customer Support
8
Functionality
8
Ease of use
6
Value for money
10
Customer Support
8
Functionality
8
Beth
Hospitality, 500+ employees
Less than a year
February 2025
Beth
Hospitality, 500+ employees
Less than a year
February 2025
Amazing customer service!
Amazing customer service!
Pros
What I love most about using this is how easy it is to use. The customer service is also right up there, they are always so helpful!
Cons
This is not Wisetail's fault to be specific, but I don't like that I am not able to use some of the really cool features due to extra costs. The multi-language tool in particular would have been a great addition to our platform! A bit disappointed by that otherwise everything is fine.
Pros
What I love most about using this is how easy it is to use. The customer service is also right up there, they are always so helpful!
Cons
This is not Wisetail's fault to be specific, but I don't like that I am not able to use some of the really cool features due to extra costs. The multi-language tool in particular would have been a great addition to our platform! A bit disappointed by that otherwise everything is fine.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Bridget
Non-Profit Organization Management, 11-50 employees
More than a year
February 2025
Bridget
Non-Profit Organization Management, 11-50 employees
More than a year
February 2025
Flexibility it provides
Flexibility it provides
Pros
I love the flexibility it offers to design the platform the way we visualize.
Cons
Its a bit of a pain that we can't remove the hardcoded settings.
Pros
I love the flexibility it offers to design the platform the way we visualize.
Cons
Its a bit of a pain that we can't remove the hardcoded settings.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Nima
Education Management, 500+ employees
Less than a year
February 2025
Nima
Education Management, 500+ employees
Less than a year
February 2025
Not your typical LMS
Not your typical LMS
Pros
This isn't your usual LMS. Provides great customization options letting us adjust the learning experience to fit our specific requirements. Such a great tool!
Cons
Would be really helpful if there was a more transparent product plan. If Wisetail made a public roadmap available where we could see which features are being worked on and which ones may not be given priority, it would certainly help us plan accordingly.
Pros
This isn't your usual LMS. Provides great customization options letting us adjust the learning experience to fit our specific requirements. Such a great tool!
Cons
Would be really helpful if there was a more transparent product plan. If Wisetail made a public roadmap available where we could see which features are being worked on and which ones may not be given priority, it would certainly help us plan accordingly.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Brooke
Food & Beverages, 101-500 employees
More than a year
February 2025
Brooke
Food & Beverages, 101-500 employees
More than a year
February 2025
One stop solution with ability to personalize
One stop solution with ability to personalize
Pros
We can really personalize the user experience. The tech allows for detailed permissions and it serves as an all in one solution for communication, compliance, development, and daily tasks. Makes it worth it!
Cons
New features often come with some issues for the first few months which can be a bit frustrating.
Pros
We can really personalize the user experience. The tech allows for detailed permissions and it serves as an all in one solution for communication, compliance, development, and daily tasks. Makes it worth it!
Cons
New features often come with some issues for the first few months which can be a bit frustrating.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Amber
Food & Beverages, 500+ employees
More than a year
February 2025
Amber
Food & Beverages, 500+ employees
More than a year
February 2025
Good software
Good software
Pros
The branding options are great and the customer support is well trained and amazing.
Cons
Have met some size limits on files and I've had issues where media gets lost when uploading. Its a little annoying.
Pros
The branding options are great and the customer support is well trained and amazing.
Cons
Have met some size limits on files and I've had issues where media gets lost when uploading. Its a little annoying.
Ease of use
10
Value for money
6
Customer Support
10
Functionality
6
Ease of use
10
Value for money
6
Customer Support
10
Functionality
6
Alex
Hospitality, 500+ employees
Less than a year
February 2025
Alex
Hospitality, 500+ employees
Less than a year
February 2025
Filters
Decent platform
Decent platform
Pros
Its a solid system with plenty of capabilities and great features!
Cons
There are constant malfunctions with the IT system, and the reporting feature is not very user friendly. Its pretty limited and I find the app to be quite frustrating to use.
Pros
Its a solid system with plenty of capabilities and great features!
Cons
There are constant malfunctions with the IT system, and the reporting feature is not very user friendly. Its pretty limited and I find the app to be quite frustrating to use.
Ease of use
7
Value for money
6
Customer Support
7
Functionality
7
Ease of use
7
Value for money
6
Customer Support
7
Functionality
7
Grace
Hospitality, 500+ employees
Less than a year
February 2025
Grace
Hospitality, 500+ employees
Less than a year
February 2025
A great tool for learning!
A great tool for learning!
Pros
Helps us create a fun, branded learning centre for employees. There are plenty of ways to add engagement and make learning more interactive.
Cons
Some important features I've been asking for are still missing even after several years of reminding. Should focus on the feedback!
Pros
Helps us create a fun, branded learning centre for employees. There are plenty of ways to add engagement and make learning more interactive.
Cons
Some important features I've been asking for are still missing even after several years of reminding. Should focus on the feedback!
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Alyssa
Retail, 500+ employees
More than a year
February 2025
Alyssa
Retail, 500+ employees
More than a year
February 2025
Userfriendly at both ends
Userfriendly at both ends
Pros
Found it simple set up and use from an admin's perspective. Also the employee engagement through comments, likes and message boards is a nice touch.
Cons
Formatting can be tricky when I'm putting together a module with several graphics. I also wish I could just view PDFs by scrolling through them instead of having to open them in a new window or pop out.
Pros
Found it simple set up and use from an admin's perspective. Also the employee engagement through comments, likes and message boards is a nice touch.
Cons
Formatting can be tricky when I'm putting together a module with several graphics. I also wish I could just view PDFs by scrolling through them instead of having to open them in a new window or pop out.
Ease of use
9
Value for money
8
Customer Support
10
Functionality
9
Ease of use
9
Value for money
8
Customer Support
10
Functionality
9
Sarah
Restaurants, 500+ employees
More than a year
February 2025
Sarah
Restaurants, 500+ employees
More than a year
February 2025
Professional support staff
Professional support staff
Pros
The support team is great! They are really well trained and helped me with all the issues last year through calls and demos. Very thankful to the team for all the assistance.
Cons
There were a few missing features we really wanted but your recent updates and the integration with PlayerLync have fixed that. All good now!
Pros
The support team is great! They are really well trained and helped me with all the issues last year through calls and demos. Very thankful to the team for all the assistance.
Cons
There were a few missing features we really wanted but your recent updates and the integration with PlayerLync have fixed that. All good now!
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Rose
Hospitality, 500+ employees
More than a year
February 2025
Rose
Hospitality, 500+ employees
More than a year
February 2025
Wisetail is an efficient tool
Wisetail is an efficient tool
Pros
The interface is really easy to use. Simpler to create training courses and generate reports compared to Schoox and other platforms.
Cons
The learning process is a bit tough for beginners and I would definitely recommend practical training at a fair price.
Pros
The interface is really easy to use. Simpler to create training courses and generate reports compared to Schoox and other platforms.
Cons
The learning process is a bit tough for beginners and I would definitely recommend practical training at a fair price.
Ease of use
6
Value for money
10
Customer Support
8
Functionality
8
Ease of use
6
Value for money
10
Customer Support
8
Functionality
8
Beth
Hospitality, 500+ employees
Less than a year
February 2025
Beth
Hospitality, 500+ employees
Less than a year
February 2025
Amazing customer service!
Amazing customer service!
Pros
What I love most about using this is how easy it is to use. The customer service is also right up there, they are always so helpful!
Cons
This is not Wisetail's fault to be specific, but I don't like that I am not able to use some of the really cool features due to extra costs. The multi-language tool in particular would have been a great addition to our platform! A bit disappointed by that otherwise everything is fine.
Pros
What I love most about using this is how easy it is to use. The customer service is also right up there, they are always so helpful!
Cons
This is not Wisetail's fault to be specific, but I don't like that I am not able to use some of the really cool features due to extra costs. The multi-language tool in particular would have been a great addition to our platform! A bit disappointed by that otherwise everything is fine.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Bridget
Non-Profit Organization Management, 11-50 employees
More than a year
February 2025
Bridget
Non-Profit Organization Management, 11-50 employees
More than a year
February 2025
Flexibility it provides
Flexibility it provides
Pros
I love the flexibility it offers to design the platform the way we visualize.
Cons
Its a bit of a pain that we can't remove the hardcoded settings.
Pros
I love the flexibility it offers to design the platform the way we visualize.
Cons
Its a bit of a pain that we can't remove the hardcoded settings.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Nima
Education Management, 500+ employees
Less than a year
February 2025
Nima
Education Management, 500+ employees
Less than a year
February 2025
Not your typical LMS
Not your typical LMS
Pros
This isn't your usual LMS. Provides great customization options letting us adjust the learning experience to fit our specific requirements. Such a great tool!
Cons
Would be really helpful if there was a more transparent product plan. If Wisetail made a public roadmap available where we could see which features are being worked on and which ones may not be given priority, it would certainly help us plan accordingly.
Pros
This isn't your usual LMS. Provides great customization options letting us adjust the learning experience to fit our specific requirements. Such a great tool!
Cons
Would be really helpful if there was a more transparent product plan. If Wisetail made a public roadmap available where we could see which features are being worked on and which ones may not be given priority, it would certainly help us plan accordingly.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Brooke
Food & Beverages, 101-500 employees
More than a year
February 2025
Brooke
Food & Beverages, 101-500 employees
More than a year
February 2025
One stop solution with ability to personalize
One stop solution with ability to personalize
Pros
We can really personalize the user experience. The tech allows for detailed permissions and it serves as an all in one solution for communication, compliance, development, and daily tasks. Makes it worth it!
Cons
New features often come with some issues for the first few months which can be a bit frustrating.
Pros
We can really personalize the user experience. The tech allows for detailed permissions and it serves as an all in one solution for communication, compliance, development, and daily tasks. Makes it worth it!
Cons
New features often come with some issues for the first few months which can be a bit frustrating.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Amber
Food & Beverages, 500+ employees
More than a year
February 2025
Amber
Food & Beverages, 500+ employees
More than a year
February 2025
Good software
Good software
Pros
The branding options are great and the customer support is well trained and amazing.
Cons
Have met some size limits on files and I've had issues where media gets lost when uploading. Its a little annoying.
Pros
The branding options are great and the customer support is well trained and amazing.
Cons
Have met some size limits on files and I've had issues where media gets lost when uploading. Its a little annoying.
Ease of use
10
Value for money
6
Customer Support
10
Functionality
6
Ease of use
10
Value for money
6
Customer Support
10
Functionality
6
Alex
Hospitality, 500+ employees
Less than a year
February 2025
Alex
Hospitality, 500+ employees
Less than a year
February 2025