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Intertek Alchemy Reviews
18 Review(s)
software
Overall Rating
4.6
18 Review(s)
Rating Distribution
5
(12)
4
(6)
3
2
1
Satisfaction Score
Ease of use
Value for money
Customer Support
10
Functionality
9
Intertek Alchemy Review
4.6 out of 5
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Ratings
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Time Used
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Exceptional for training needs
Exceptional for training needs
Pros
When we started using Alchemy at our new manufacturing facility, we got access to their onboarding and learning courses, along with videos on food safety and GMP. This proven to be quite beneficial for us as we expanded and brought in new employees. Plus it made it so much easier to ensure everyone completed the necessary training on food safety, hazards and other important processes.
Cons
It is useful but creating and managing our training content can be a hassle. Plus I wish we could just upload PDFs directly from our document control system instead of having to convert them to Alchemy's file format. Since it uses MS PowerPoint, the formatting often gets messed up when converting as screenshots and reference info don't always transfer properly, which means extra work to fix it.
Pros
When we started using Alchemy at our new manufacturing facility, we got access to their onboarding and learning courses, along with videos on food safety and GMP. This proven to be quite beneficial for us as we expanded and brought in new employees. Plus it made it so much easier to ensure everyone completed the necessary training on food safety, hazards and other important processes.
Cons
It is useful but creating and managing our training content can be a hassle. Plus I wish we could just upload PDFs directly from our document control system instead of having to convert them to Alchemy's file format. Since it uses MS PowerPoint, the formatting often gets messed up when converting as screenshots and reference info don't always transfer properly, which means extra work to fix it.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Dexter
Food Production, 101-500 employees
Less than a year
August 2023
Dexter
Food Production, 101-500 employees
Less than a year
August 2023
Reliable tool
Reliable tool
Pros
I really like how versatile and powerful the software is. And the flexibility it offers with reports, courses, user management and the Creator tool makes it stand out to me.
Cons
I'd love to have more alert notifications, the option to upload employee photos in their profiles and more search toolbars when setting up reports.
Pros
I really like how versatile and powerful the software is. And the flexibility it offers with reports, courses, user management and the Creator tool makes it stand out to me.
Cons
I'd love to have more alert notifications, the option to upload employee photos in their profiles and more search toolbars when setting up reports.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Kelly
Food Production, 101-500 employees
More than a year
May 2021
Kelly
Food Production, 101-500 employees
More than a year
May 2021
Keeps our employees engaged
Keeps our employees engaged
Pros
The training videos are both entertaining and educational, which is great as it keeps our employees engaged.
Cons
Having to manually download updates every time annoys me a lot. It would be so much better if the updates happened automatically.
Pros
The training videos are both entertaining and educational, which is great as it keeps our employees engaged.
Cons
Having to manually download updates every time annoys me a lot. It would be so much better if the updates happened automatically.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Paula
Consumer Goods, 51-100 employees
More than a year
May 2021
Paula
Consumer Goods, 51-100 employees
More than a year
May 2021
Packed with great features
Packed with great features
Pros
Setting up and implementing all the features, including the add-ons we recently purchased was a smooth process.
Cons
Managing employees who go on leave is not as easy as I expected.
Pros
Setting up and implementing all the features, including the add-ons we recently purchased was a smooth process.
Cons
Managing employees who go on leave is not as easy as I expected.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Bruno
Food Production, 51-100 employees
Less than a year
May 2021
Bruno
Food Production, 51-100 employees
Less than a year
May 2021
Amazing experience so far...
Amazing experience so far...
Pros
Intertek Alchemy is quite user-friendly, and the way it tracks training completion makes it outstanding. Without it, I'd probably be spending an extra 5 to 6 hours every week just keeping track of training. It really saves me a ton of time.
Cons
I have no complaints as the training content is great, very informative and covers detailed topics well.
Pros
Intertek Alchemy is quite user-friendly, and the way it tracks training completion makes it outstanding. Without it, I'd probably be spending an extra 5 to 6 hours every week just keeping track of training. It really saves me a ton of time.
Cons
I have no complaints as the training content is great, very informative and covers detailed topics well.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Daine
Food Production, 51-100 employees
More than a year
May 2021
Daine
Food Production, 51-100 employees
More than a year
May 2021
Stand-out among rest
Stand-out among rest
Pros
Even though I have used many training software but creating learning groups was the easiest with this one. Plus, tech support has been fantastic as the help is just a phone call away.
Cons
One thing I wish for is the option to create nested learning paths. I know this feature is in development but I hope it gets released soon.
Pros
Even though I have used many training software but creating learning groups was the easiest with this one. Plus, tech support has been fantastic as the help is just a phone call away.
Cons
One thing I wish for is the option to create nested learning paths. I know this feature is in development but I hope it gets released soon.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
7
Ease of use
8
Value for money
10
Customer Support
10
Functionality
7
Walter
Food & Beverages, 500+ employees
Less than 6 months
May 2021
Walter
Food & Beverages, 500+ employees
Less than 6 months
May 2021
They have the best training programs
They have the best training programs
Pros
I really like the training programs created by Alchemy. They are informative, straight to the point and fully compliant.
Cons
Fixing training records is not a simple task. Plus some employees show a lot of "in progress" courses just because they were enrolled in classes they didn't actually need. It would be nice if we had a way to clean up these records.
Pros
I really like the training programs created by Alchemy. They are informative, straight to the point and fully compliant.
Cons
Fixing training records is not a simple task. Plus some employees show a lot of "in progress" courses just because they were enrolled in classes they didn't actually need. It would be nice if we had a way to clean up these records.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Cynthia
Food Production, 500+ employees
More than a year
April 2021
Cynthia
Food Production, 500+ employees
More than a year
April 2021
Compliance made simple and easy
Compliance made simple and easy
Pros
Alchemy makes training development and management simple while keeping us compliant. Also it's the best to go paperless and we never have to chase down a sign-in sheet again.
Cons
It is a great addition, but I feel like it'd be even better if the courses built in Playbook were also available in e-Learning.
Pros
Alchemy makes training development and management simple while keeping us compliant. Also it's the best to go paperless and we never have to chase down a sign-in sheet again.
Cons
It is a great addition, but I feel like it'd be even better if the courses built in Playbook were also available in e-Learning.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Mary
Food Production, 500+ employees
More than a year
April 2021
Mary
Food Production, 500+ employees
More than a year
April 2021
Perfect for training standardization
Perfect for training standardization
Pros
It provides standardized training for our entire operations team, ensuring everyone gets the same experience and all the important information they need.
Cons
One challenge we've faced is the limited language options. It would be really helpful if they offer more options.
Pros
It provides standardized training for our entire operations team, ensuring everyone gets the same experience and all the important information they need.
Cons
One challenge we've faced is the limited language options. It would be really helpful if they offer more options.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Jacob
Food Production, 500+ employees
Less than a year
April 2021
Jacob
Food Production, 500+ employees
Less than a year
April 2021
A valuable tool for us...
A valuable tool for us...
Pros
The group-based learning with real-time comprehension checks using remotes has proven highly valuable for our manufacturing teams. Alchemy has given us much needed visibility into training gaps so we can address them right away. Also it helped us streamline and standardize our new hire onboarding, making the whole process more efficient. Plus, it allows individual departments to take more ownership of their safety and food safety training. Plus syncing with our HRIS was easy, which saved us from having to enter the same data twice.
Cons
Admin tasks could be streamlined more. Right now, there's too much redundancy to ensure users have the right content and access. Also, I feel like better integration between different Alchemy modules would make things easier for both admins and users. Also it would be quite helpful if purchased content could be used in Player, not just e-Learning.
Pros
The group-based learning with real-time comprehension checks using remotes has proven highly valuable for our manufacturing teams. Alchemy has given us much needed visibility into training gaps so we can address them right away. Also it helped us streamline and standardize our new hire onboarding, making the whole process more efficient. Plus, it allows individual departments to take more ownership of their safety and food safety training. Plus syncing with our HRIS was easy, which saved us from having to enter the same data twice.
Cons
Admin tasks could be streamlined more. Right now, there's too much redundancy to ensure users have the right content and access. Also, I feel like better integration between different Alchemy modules would make things easier for both admins and users. Also it would be quite helpful if purchased content could be used in Player, not just e-Learning.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
7
Ease of use
8
Value for money
8
Customer Support
10
Functionality
7
Krista
Food & Beverages, 101-500 employees
More than a year
April 2021
Krista
Food & Beverages, 101-500 employees
More than a year
April 2021
Filters
Exceptional for training needs
Exceptional for training needs
Pros
When we started using Alchemy at our new manufacturing facility, we got access to their onboarding and learning courses, along with videos on food safety and GMP. This proven to be quite beneficial for us as we expanded and brought in new employees. Plus it made it so much easier to ensure everyone completed the necessary training on food safety, hazards and other important processes.
Cons
It is useful but creating and managing our training content can be a hassle. Plus I wish we could just upload PDFs directly from our document control system instead of having to convert them to Alchemy's file format. Since it uses MS PowerPoint, the formatting often gets messed up when converting as screenshots and reference info don't always transfer properly, which means extra work to fix it.
Pros
When we started using Alchemy at our new manufacturing facility, we got access to their onboarding and learning courses, along with videos on food safety and GMP. This proven to be quite beneficial for us as we expanded and brought in new employees. Plus it made it so much easier to ensure everyone completed the necessary training on food safety, hazards and other important processes.
Cons
It is useful but creating and managing our training content can be a hassle. Plus I wish we could just upload PDFs directly from our document control system instead of having to convert them to Alchemy's file format. Since it uses MS PowerPoint, the formatting often gets messed up when converting as screenshots and reference info don't always transfer properly, which means extra work to fix it.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Dexter
Food Production, 101-500 employees
Less than a year
August 2023
Dexter
Food Production, 101-500 employees
Less than a year
August 2023
Reliable tool
Reliable tool
Pros
I really like how versatile and powerful the software is. And the flexibility it offers with reports, courses, user management and the Creator tool makes it stand out to me.
Cons
I'd love to have more alert notifications, the option to upload employee photos in their profiles and more search toolbars when setting up reports.
Pros
I really like how versatile and powerful the software is. And the flexibility it offers with reports, courses, user management and the Creator tool makes it stand out to me.
Cons
I'd love to have more alert notifications, the option to upload employee photos in their profiles and more search toolbars when setting up reports.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Kelly
Food Production, 101-500 employees
More than a year
May 2021
Kelly
Food Production, 101-500 employees
More than a year
May 2021
Keeps our employees engaged
Keeps our employees engaged
Pros
The training videos are both entertaining and educational, which is great as it keeps our employees engaged.
Cons
Having to manually download updates every time annoys me a lot. It would be so much better if the updates happened automatically.
Pros
The training videos are both entertaining and educational, which is great as it keeps our employees engaged.
Cons
Having to manually download updates every time annoys me a lot. It would be so much better if the updates happened automatically.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Paula
Consumer Goods, 51-100 employees
More than a year
May 2021
Paula
Consumer Goods, 51-100 employees
More than a year
May 2021
Packed with great features
Packed with great features
Pros
Setting up and implementing all the features, including the add-ons we recently purchased was a smooth process.
Cons
Managing employees who go on leave is not as easy as I expected.
Pros
Setting up and implementing all the features, including the add-ons we recently purchased was a smooth process.
Cons
Managing employees who go on leave is not as easy as I expected.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Bruno
Food Production, 51-100 employees
Less than a year
May 2021
Bruno
Food Production, 51-100 employees
Less than a year
May 2021
Amazing experience so far...
Amazing experience so far...
Pros
Intertek Alchemy is quite user-friendly, and the way it tracks training completion makes it outstanding. Without it, I'd probably be spending an extra 5 to 6 hours every week just keeping track of training. It really saves me a ton of time.
Cons
I have no complaints as the training content is great, very informative and covers detailed topics well.
Pros
Intertek Alchemy is quite user-friendly, and the way it tracks training completion makes it outstanding. Without it, I'd probably be spending an extra 5 to 6 hours every week just keeping track of training. It really saves me a ton of time.
Cons
I have no complaints as the training content is great, very informative and covers detailed topics well.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Daine
Food Production, 51-100 employees
More than a year
May 2021
Daine
Food Production, 51-100 employees
More than a year
May 2021
Stand-out among rest
Stand-out among rest
Pros
Even though I have used many training software but creating learning groups was the easiest with this one. Plus, tech support has been fantastic as the help is just a phone call away.
Cons
One thing I wish for is the option to create nested learning paths. I know this feature is in development but I hope it gets released soon.
Pros
Even though I have used many training software but creating learning groups was the easiest with this one. Plus, tech support has been fantastic as the help is just a phone call away.
Cons
One thing I wish for is the option to create nested learning paths. I know this feature is in development but I hope it gets released soon.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
7
Ease of use
8
Value for money
10
Customer Support
10
Functionality
7
Walter
Food & Beverages, 500+ employees
Less than 6 months
May 2021
Walter
Food & Beverages, 500+ employees
Less than 6 months
May 2021
They have the best training programs
They have the best training programs
Pros
I really like the training programs created by Alchemy. They are informative, straight to the point and fully compliant.
Cons
Fixing training records is not a simple task. Plus some employees show a lot of "in progress" courses just because they were enrolled in classes they didn't actually need. It would be nice if we had a way to clean up these records.
Pros
I really like the training programs created by Alchemy. They are informative, straight to the point and fully compliant.
Cons
Fixing training records is not a simple task. Plus some employees show a lot of "in progress" courses just because they were enrolled in classes they didn't actually need. It would be nice if we had a way to clean up these records.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Cynthia
Food Production, 500+ employees
More than a year
April 2021
Cynthia
Food Production, 500+ employees
More than a year
April 2021
Compliance made simple and easy
Compliance made simple and easy
Pros
Alchemy makes training development and management simple while keeping us compliant. Also it's the best to go paperless and we never have to chase down a sign-in sheet again.
Cons
It is a great addition, but I feel like it'd be even better if the courses built in Playbook were also available in e-Learning.
Pros
Alchemy makes training development and management simple while keeping us compliant. Also it's the best to go paperless and we never have to chase down a sign-in sheet again.
Cons
It is a great addition, but I feel like it'd be even better if the courses built in Playbook were also available in e-Learning.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Mary
Food Production, 500+ employees
More than a year
April 2021
Mary
Food Production, 500+ employees
More than a year
April 2021
Perfect for training standardization
Perfect for training standardization
Pros
It provides standardized training for our entire operations team, ensuring everyone gets the same experience and all the important information they need.
Cons
One challenge we've faced is the limited language options. It would be really helpful if they offer more options.
Pros
It provides standardized training for our entire operations team, ensuring everyone gets the same experience and all the important information they need.
Cons
One challenge we've faced is the limited language options. It would be really helpful if they offer more options.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Jacob
Food Production, 500+ employees
Less than a year
April 2021
Jacob
Food Production, 500+ employees
Less than a year
April 2021
A valuable tool for us...
A valuable tool for us...
Pros
The group-based learning with real-time comprehension checks using remotes has proven highly valuable for our manufacturing teams. Alchemy has given us much needed visibility into training gaps so we can address them right away. Also it helped us streamline and standardize our new hire onboarding, making the whole process more efficient. Plus, it allows individual departments to take more ownership of their safety and food safety training. Plus syncing with our HRIS was easy, which saved us from having to enter the same data twice.
Cons
Admin tasks could be streamlined more. Right now, there's too much redundancy to ensure users have the right content and access. Also, I feel like better integration between different Alchemy modules would make things easier for both admins and users. Also it would be quite helpful if purchased content could be used in Player, not just e-Learning.
Pros
The group-based learning with real-time comprehension checks using remotes has proven highly valuable for our manufacturing teams. Alchemy has given us much needed visibility into training gaps so we can address them right away. Also it helped us streamline and standardize our new hire onboarding, making the whole process more efficient. Plus, it allows individual departments to take more ownership of their safety and food safety training. Plus syncing with our HRIS was easy, which saved us from having to enter the same data twice.
Cons
Admin tasks could be streamlined more. Right now, there's too much redundancy to ensure users have the right content and access. Also, I feel like better integration between different Alchemy modules would make things easier for both admins and users. Also it would be quite helpful if purchased content could be used in Player, not just e-Learning.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
7
Ease of use
8
Value for money
8
Customer Support
10
Functionality
7
Krista
Food & Beverages, 101-500 employees
More than a year
April 2021
Krista
Food & Beverages, 101-500 employees
More than a year
April 2021