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Reviews
Overall Rating
4.3
12 Review(s)
Rating Distribution
5
(7)
4
(4)
3
2
1
(1)
Satisfaction Score
Ease of use
Value for money
Customer Support
9
Functionality
8
MedTrainer Review
4.3 out of 5
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Ratings
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Time Used
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Missing few features
Missing few features
Pros
I really like MedTrainer's pricing setup and how it offers a bidirectional interface. It makes things a lot more simple.
Cons
One thing I noticed is that there aren't many automation options or web crawlers available. It would be nice to have more of those features.
Pros
I really like MedTrainer's pricing setup and how it offers a bidirectional interface. It makes things a lot more simple.
Cons
One thing I noticed is that there aren't many automation options or web crawlers available. It would be nice to have more of those features.
Ease of use
6
Value for money
8
Customer Support
8
Functionality
6
Ease of use
6
Value for money
8
Customer Support
8
Functionality
6
Angelia
Health, Wellness and Fitness, 500+ employees
Less than a year
January 2025
Angelia
Health, Wellness and Fitness, 500+ employees
Less than a year
January 2025
Missing few features
Missing few features
Pros
I really like MedTrainer's pricing setup and how it offers a bidirectional interface. It makes things a lot more simple.
Cons
One thing I noticed is that there aren't many automation options or web crawlers available. It would be nice to have more of those features.
Pros
I really like MedTrainer's pricing setup and how it offers a bidirectional interface. It makes things a lot more simple.
Cons
One thing I noticed is that there aren't many automation options or web crawlers available. It would be nice to have more of those features.
Ease of use
6
Value for money
8
Customer Support
8
Functionality
6
Ease of use
6
Value for money
8
Customer Support
8
Functionality
6
Angelia
Health, Wellness and Fitness, 500+ employees
Less than a year
January 2025
Angelia
Health, Wellness and Fitness, 500+ employees
Less than a year
January 2025
Quite impressed with it...
Quite impressed with it...
Pros
One of the best things about MedTrainer is how easy it is to use. I also love that I can create custom courses to fit exactly what our organization needs.
Cons
Well, I personally think implementing a custom course takes way too much time, or it might not be as quick as I expected.
Pros
One of the best things about MedTrainer is how easy it is to use. I also love that I can create custom courses to fit exactly what our organization needs.
Cons
Well, I personally think implementing a custom course takes way too much time, or it might not be as quick as I expected.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Jaime
Health, Wellness and Fitness, 101-500 employees
More than a year
November 2023
Jaime
Health, Wellness and Fitness, 101-500 employees
More than a year
November 2023
Avoid it any cost!
Avoid it any cost!
Pros
Honestly, there's nothing I like about MedTrainer. It is a terrible company with shady employees and questionable business practices.
Cons
This has been a terrible experience. I lost wages due to the platforms poor performance. Nothing got done in the first six months after signing up and it took eight months just to get credentialed with the one insurance that actually mattered. On top of that, they dragged their feet to make sure I kept making monthly payments.
Pros
Honestly, there's nothing I like about MedTrainer. It is a terrible company with shady employees and questionable business practices.
Cons
This has been a terrible experience. I lost wages due to the platforms poor performance. Nothing got done in the first six months after signing up and it took eight months just to get credentialed with the one insurance that actually mattered. On top of that, they dragged their feet to make sure I kept making monthly payments.
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Joanne
Mental Health Care, 1-10 employees
Less than a year
March 2023
Joanne
Mental Health Care, 1-10 employees
Less than a year
March 2023
Keeps us organized...
Keeps us organized...
Pros
We are using MedTrainer's re-credentialing service right now, and I like how well our records are maintained in QuickCred. It keeps everything organized and easy to access.
Cons
We are currently using its re-credentialing service and haven't faced any issues so far.
Pros
We are using MedTrainer's re-credentialing service right now, and I like how well our records are maintained in QuickCred. It keeps everything organized and easy to access.
Cons
We are currently using its re-credentialing service and haven't faced any issues so far.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Mahwish
Health, Wellness and Fitness, 51-100 employees
Less than a year
December 2022
Mahwish
Health, Wellness and Fitness, 51-100 employees
Less than a year
December 2022
User-friendly software
User-friendly software
Pros
I absolutely love how simple MedTrainer is to use for both admins and students. Assigning courses, training materials and protocols is also very easy. In short using it as an LMS has been a big success for us.
Cons
Customer support is not the best. At times it takes longer than 24 to 48 hours to get a response. The system also lags occasionally, which can make updating courses, training documents or bundles take longer than expected. I also really wish we had the ability to create and generate our own custom reports for analytics.
Pros
I absolutely love how simple MedTrainer is to use for both admins and students. Assigning courses, training materials and protocols is also very easy. In short using it as an LMS has been a big success for us.
Cons
Customer support is not the best. At times it takes longer than 24 to 48 hours to get a response. The system also lags occasionally, which can make updating courses, training documents or bundles take longer than expected. I also really wish we had the ability to create and generate our own custom reports for analytics.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Jennifer
Health, Wellness and Fitness, 51-100 employees
Less than a year
December 2022
Jennifer
Health, Wellness and Fitness, 51-100 employees
Less than a year
December 2022
Completely happy with their service
Completely happy with their service
Pros
MedTrainer is very user-friendly and easy to navigate. Also I like that I can access a ton of information whenever I need it. Staying updated and informed is really important and this platform makes it easy.
Cons
Honestly, I haven't found anything I do not like about this software so far. It's been working well for us.
Pros
MedTrainer is very user-friendly and easy to navigate. Also I like that I can access a ton of information whenever I need it. Staying updated and informed is really important and this platform makes it easy.
Cons
Honestly, I haven't found anything I do not like about this software so far. It's been working well for us.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Dana
Medical Practice, 51-100 employees
More than a year
November 2022
Dana
Medical Practice, 51-100 employees
More than a year
November 2022
Amazing product...
Amazing product...
Pros
It has proven to be great for handling exclusion checks, OSHA and HIPAA compliance and all our training needs. It saves us a lot of time and effort.
Cons
There is really nothing to complain about. We haven't had any issues, and it's been easy to use.
Pros
It has proven to be great for handling exclusion checks, OSHA and HIPAA compliance and all our training needs. It saves us a lot of time and effort.
Cons
There is really nothing to complain about. We haven't had any issues, and it's been easy to use.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rachael
Hospital & Health Care, 11-50 employees
More than a year
November 2022
Rachael
Hospital & Health Care, 11-50 employees
More than a year
November 2022
I love it!
I love it!
Pros
The platform is really easy to use and integrating it into our system was a smooth process. I also like that MedTrainer keeps rolling out updates and new courses regularly.
Cons
We've run into a few issues where some courses would not let staff move forward to complete them. Thats been a bit frustrating. But other than this everything else was fine.
Pros
The platform is really easy to use and integrating it into our system was a smooth process. I also like that MedTrainer keeps rolling out updates and new courses regularly.
Cons
We've run into a few issues where some courses would not let staff move forward to complete them. Thats been a bit frustrating. But other than this everything else was fine.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kellee
Hospital & Health Care, 11-50 employees
More than a year
November 2022
Kellee
Hospital & Health Care, 11-50 employees
More than a year
November 2022
A strong 4-star rating from my side
A strong 4-star rating from my side
Pros
What I love most about MedTrainer is the online training feature. We've never had an issue finding an e-course we needed as it's all there. We also use the credentialing feature to store all our files. Plus it's super easy to use and even has useful features like color coding for documents that need updating.
Cons
The incident reporting system is pretty easy to use but it does have some issues. Such as setting it up was more complicated than we expected, and it didn't perform exactly how we wanted. The fact that the incident form is customizable is a great feature but because of the way our system is set up, every incident has to be escalated, which has turned into a bit of a hassle.
Pros
What I love most about MedTrainer is the online training feature. We've never had an issue finding an e-course we needed as it's all there. We also use the credentialing feature to store all our files. Plus it's super easy to use and even has useful features like color coding for documents that need updating.
Cons
The incident reporting system is pretty easy to use but it does have some issues. Such as setting it up was more complicated than we expected, and it didn't perform exactly how we wanted. The fact that the incident form is customizable is a great feature but because of the way our system is set up, every incident has to be escalated, which has turned into a bit of a hassle.
Ease of use
7
Value for money
10
Customer Support
10
Functionality
7
Ease of use
7
Value for money
10
Customer Support
10
Functionality
7
Vivian
Hospital & Health Care, 51-100 employees
Less than a year
November 2022
Vivian
Hospital & Health Care, 51-100 employees
Less than a year
November 2022
Filters
Missing few features
Missing few features
Pros
I really like MedTrainer's pricing setup and how it offers a bidirectional interface. It makes things a lot more simple.
Cons
One thing I noticed is that there aren't many automation options or web crawlers available. It would be nice to have more of those features.
Pros
I really like MedTrainer's pricing setup and how it offers a bidirectional interface. It makes things a lot more simple.
Cons
One thing I noticed is that there aren't many automation options or web crawlers available. It would be nice to have more of those features.
Ease of use
6
Value for money
8
Customer Support
8
Functionality
6
Ease of use
6
Value for money
8
Customer Support
8
Functionality
6
Angelia
Health, Wellness and Fitness, 500+ employees
Less than a year
January 2025
Angelia
Health, Wellness and Fitness, 500+ employees
Less than a year
January 2025
Missing few features
Missing few features
Pros
I really like MedTrainer's pricing setup and how it offers a bidirectional interface. It makes things a lot more simple.
Cons
One thing I noticed is that there aren't many automation options or web crawlers available. It would be nice to have more of those features.
Pros
I really like MedTrainer's pricing setup and how it offers a bidirectional interface. It makes things a lot more simple.
Cons
One thing I noticed is that there aren't many automation options or web crawlers available. It would be nice to have more of those features.
Ease of use
6
Value for money
8
Customer Support
8
Functionality
6
Ease of use
6
Value for money
8
Customer Support
8
Functionality
6
Angelia
Health, Wellness and Fitness, 500+ employees
Less than a year
January 2025
Angelia
Health, Wellness and Fitness, 500+ employees
Less than a year
January 2025
Quite impressed with it...
Quite impressed with it...
Pros
One of the best things about MedTrainer is how easy it is to use. I also love that I can create custom courses to fit exactly what our organization needs.
Cons
Well, I personally think implementing a custom course takes way too much time, or it might not be as quick as I expected.
Pros
One of the best things about MedTrainer is how easy it is to use. I also love that I can create custom courses to fit exactly what our organization needs.
Cons
Well, I personally think implementing a custom course takes way too much time, or it might not be as quick as I expected.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Jaime
Health, Wellness and Fitness, 101-500 employees
More than a year
November 2023
Jaime
Health, Wellness and Fitness, 101-500 employees
More than a year
November 2023
Avoid it any cost!
Avoid it any cost!
Pros
Honestly, there's nothing I like about MedTrainer. It is a terrible company with shady employees and questionable business practices.
Cons
This has been a terrible experience. I lost wages due to the platforms poor performance. Nothing got done in the first six months after signing up and it took eight months just to get credentialed with the one insurance that actually mattered. On top of that, they dragged their feet to make sure I kept making monthly payments.
Pros
Honestly, there's nothing I like about MedTrainer. It is a terrible company with shady employees and questionable business practices.
Cons
This has been a terrible experience. I lost wages due to the platforms poor performance. Nothing got done in the first six months after signing up and it took eight months just to get credentialed with the one insurance that actually mattered. On top of that, they dragged their feet to make sure I kept making monthly payments.
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Joanne
Mental Health Care, 1-10 employees
Less than a year
March 2023
Joanne
Mental Health Care, 1-10 employees
Less than a year
March 2023
Keeps us organized...
Keeps us organized...
Pros
We are using MedTrainer's re-credentialing service right now, and I like how well our records are maintained in QuickCred. It keeps everything organized and easy to access.
Cons
We are currently using its re-credentialing service and haven't faced any issues so far.
Pros
We are using MedTrainer's re-credentialing service right now, and I like how well our records are maintained in QuickCred. It keeps everything organized and easy to access.
Cons
We are currently using its re-credentialing service and haven't faced any issues so far.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Mahwish
Health, Wellness and Fitness, 51-100 employees
Less than a year
December 2022
Mahwish
Health, Wellness and Fitness, 51-100 employees
Less than a year
December 2022
User-friendly software
User-friendly software
Pros
I absolutely love how simple MedTrainer is to use for both admins and students. Assigning courses, training materials and protocols is also very easy. In short using it as an LMS has been a big success for us.
Cons
Customer support is not the best. At times it takes longer than 24 to 48 hours to get a response. The system also lags occasionally, which can make updating courses, training documents or bundles take longer than expected. I also really wish we had the ability to create and generate our own custom reports for analytics.
Pros
I absolutely love how simple MedTrainer is to use for both admins and students. Assigning courses, training materials and protocols is also very easy. In short using it as an LMS has been a big success for us.
Cons
Customer support is not the best. At times it takes longer than 24 to 48 hours to get a response. The system also lags occasionally, which can make updating courses, training documents or bundles take longer than expected. I also really wish we had the ability to create and generate our own custom reports for analytics.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Jennifer
Health, Wellness and Fitness, 51-100 employees
Less than a year
December 2022
Jennifer
Health, Wellness and Fitness, 51-100 employees
Less than a year
December 2022
Completely happy with their service
Completely happy with their service
Pros
MedTrainer is very user-friendly and easy to navigate. Also I like that I can access a ton of information whenever I need it. Staying updated and informed is really important and this platform makes it easy.
Cons
Honestly, I haven't found anything I do not like about this software so far. It's been working well for us.
Pros
MedTrainer is very user-friendly and easy to navigate. Also I like that I can access a ton of information whenever I need it. Staying updated and informed is really important and this platform makes it easy.
Cons
Honestly, I haven't found anything I do not like about this software so far. It's been working well for us.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Dana
Medical Practice, 51-100 employees
More than a year
November 2022
Dana
Medical Practice, 51-100 employees
More than a year
November 2022
Amazing product...
Amazing product...
Pros
It has proven to be great for handling exclusion checks, OSHA and HIPAA compliance and all our training needs. It saves us a lot of time and effort.
Cons
There is really nothing to complain about. We haven't had any issues, and it's been easy to use.
Pros
It has proven to be great for handling exclusion checks, OSHA and HIPAA compliance and all our training needs. It saves us a lot of time and effort.
Cons
There is really nothing to complain about. We haven't had any issues, and it's been easy to use.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rachael
Hospital & Health Care, 11-50 employees
More than a year
November 2022
Rachael
Hospital & Health Care, 11-50 employees
More than a year
November 2022
I love it!
I love it!
Pros
The platform is really easy to use and integrating it into our system was a smooth process. I also like that MedTrainer keeps rolling out updates and new courses regularly.
Cons
We've run into a few issues where some courses would not let staff move forward to complete them. Thats been a bit frustrating. But other than this everything else was fine.
Pros
The platform is really easy to use and integrating it into our system was a smooth process. I also like that MedTrainer keeps rolling out updates and new courses regularly.
Cons
We've run into a few issues where some courses would not let staff move forward to complete them. Thats been a bit frustrating. But other than this everything else was fine.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kellee
Hospital & Health Care, 11-50 employees
More than a year
November 2022
Kellee
Hospital & Health Care, 11-50 employees
More than a year
November 2022
A strong 4-star rating from my side
A strong 4-star rating from my side
Pros
What I love most about MedTrainer is the online training feature. We've never had an issue finding an e-course we needed as it's all there. We also use the credentialing feature to store all our files. Plus it's super easy to use and even has useful features like color coding for documents that need updating.
Cons
The incident reporting system is pretty easy to use but it does have some issues. Such as setting it up was more complicated than we expected, and it didn't perform exactly how we wanted. The fact that the incident form is customizable is a great feature but because of the way our system is set up, every incident has to be escalated, which has turned into a bit of a hassle.
Pros
What I love most about MedTrainer is the online training feature. We've never had an issue finding an e-course we needed as it's all there. We also use the credentialing feature to store all our files. Plus it's super easy to use and even has useful features like color coding for documents that need updating.
Cons
The incident reporting system is pretty easy to use but it does have some issues. Such as setting it up was more complicated than we expected, and it didn't perform exactly how we wanted. The fact that the incident form is customizable is a great feature but because of the way our system is set up, every incident has to be escalated, which has turned into a bit of a hassle.
Ease of use
7
Value for money
10
Customer Support
10
Functionality
7
Ease of use
7
Value for money
10
Customer Support
10
Functionality
7
Vivian
Hospital & Health Care, 51-100 employees
Less than a year
November 2022
Vivian
Hospital & Health Care, 51-100 employees
Less than a year
November 2022