Overall Rating
4.6
15 Review(s)
Rating Distribution
5
(10)
4
(4)
3
(1)
2
1
Satisfaction Score
Ease of use
Value for money
Customer Support
10
Functionality
9
Trainual Review
4.6 out of 5
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Ratings
Company Size
Time Used
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Perfect for simplifying operations and accessibility
Perfect for simplifying operations and accessibility
Pros
The onboarding team and customer support are amazing. As they always go the extra mile to make sure everything runs smoothly for us. The user interface is also very clean and packed with useful tools, making it easy to create training content that's both readable and engaging. Plus the smart tools help me when I am writing whether I need to shorten, expand, summarize or refine content. Plus, the insert options make it easy to add docs, videos, images, tables and even GIFs.
Cons
Uploading all our content onto the platform takes time, but that's expected with any similar tool. But it is definitely worth the effort. And my advice is that plan ahead and take full advantage of the onboarding support team as they do this every day and have great tips to help you set things up in a way that works best for you and your team.
Pros
The onboarding team and customer support are amazing. As they always go the extra mile to make sure everything runs smoothly for us. The user interface is also very clean and packed with useful tools, making it easy to create training content that's both readable and engaging. Plus the smart tools help me when I am writing whether I need to shorten, expand, summarize or refine content. Plus, the insert options make it easy to add docs, videos, images, tables and even GIFs.
Cons
Uploading all our content onto the platform takes time, but that's expected with any similar tool. But it is definitely worth the effort. And my advice is that plan ahead and take full advantage of the onboarding support team as they do this every day and have great tips to help you set things up in a way that works best for you and your team.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Katelyn
Mechanical or Industrial Engineering, 11-50 employees
Less than a year
February 2025
Katelyn
Mechanical or Industrial Engineering, 11-50 employees
Less than a year
February 2025
User-friendly for both admins and end-users
User-friendly for both admins and end-users
Pros
Creating and managing content for me now as an admin is not a problem anymore, and it's just as easy for end users to navigate.
Cons
Not much to complain about. The only thing I would change is giving end users a little more control over how they view and organize content on their home screen.
Pros
Creating and managing content for me now as an admin is not a problem anymore, and it's just as easy for end users to navigate.
Cons
Not much to complain about. The only thing I would change is giving end users a little more control over how they view and organize content on their home screen.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Courtney
Financial Services, 51-100 employees
Less than a year
February 2025
Courtney
Financial Services, 51-100 employees
Less than a year
February 2025
A simple yet powerful training tool
A simple yet powerful training tool
Pros
Trainual is really easy to learn and use. Also I love the frequent updates, the variety of integrations and the responsive customer support. The app is user-friendly too and perfect for our younger staff. While the desktop version makes editing and tracking progress very simple. Reports and public sharing are great features, and Trainual University is also a very helpful resource.
Cons
I wish training paths were included in the basic plan. Also, a video tool that prevents employees from skipping or fast-forwarding through videos would be really useful.
Pros
Trainual is really easy to learn and use. Also I love the frequent updates, the variety of integrations and the responsive customer support. The app is user-friendly too and perfect for our younger staff. While the desktop version makes editing and tracking progress very simple. Reports and public sharing are great features, and Trainual University is also a very helpful resource.
Cons
I wish training paths were included in the basic plan. Also, a video tool that prevents employees from skipping or fast-forwarding through videos would be really useful.
Ease of use
10
Value for money
7
Customer Support
10
Functionality
9
Ease of use
10
Value for money
7
Customer Support
10
Functionality
9
Kaylyne
Recreational Facilities and Services, 51-100 employees
More than a year
February 2025
Kaylyne
Recreational Facilities and Services, 51-100 employees
More than a year
February 2025
Works, but I expected more
Works, but I expected more
Pros
It keeps improving with every update. They are always rolling out new features and I cannot think of a time when an update felt unnecessary or unhelpful.
Cons
Resetting group progress on specific topics is harder than I expected and the individual date tracking could be better too. And for my work, I would love to see more details on how much time users spend on content, better date range tracking for completions and more control over resetting progress for groups.
Pros
It keeps improving with every update. They are always rolling out new features and I cannot think of a time when an update felt unnecessary or unhelpful.
Cons
Resetting group progress on specific topics is harder than I expected and the individual date tracking could be better too. And for my work, I would love to see more details on how much time users spend on content, better date range tracking for completions and more control over resetting progress for groups.
Ease of use
7
Value for money
6
Customer Support
8
Functionality
5
Ease of use
7
Value for money
6
Customer Support
8
Functionality
5
Josiah
Food & Beverages, 11-50 employees
Less than a year
February 2025
Josiah
Food & Beverages, 11-50 employees
Less than a year
February 2025
Pretty satisfied
Pretty satisfied
Pros
The interface is engaging, with great access to videos and grade tracking that makes learning more fun.
Cons
Trainual lacks integration with existing systems which frustrates me. Also it would be nice if it connected more smoothly with other tools.
Pros
The interface is engaging, with great access to videos and grade tracking that makes learning more fun.
Cons
Trainual lacks integration with existing systems which frustrates me. Also it would be nice if it connected more smoothly with other tools.
Ease of use
9
Value for money
9
Customer Support
10
Functionality
7
Ease of use
9
Value for money
9
Customer Support
10
Functionality
7
Grethe
Apparel & Fashion, 1-10 employees
Less than 6 months
February 2025
Grethe
Apparel & Fashion, 1-10 employees
Less than 6 months
February 2025
All-in-one training hub
All-in-one training hub
Pros
I love how easy it is to use. Plus they keep adding new features, which makes it even better.
Cons
The only thing I don't like is that they charge extra for Plus features. I feel it should be included in the plans.
Pros
I love how easy it is to use. Plus they keep adding new features, which makes it even better.
Cons
The only thing I don't like is that they charge extra for Plus features. I feel it should be included in the plans.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Valeria
E-Learning, 1-10 employees
More than a year
November 2024
Valeria
E-Learning, 1-10 employees
More than a year
November 2024
Incredible learning tool
Incredible learning tool
Pros
It's quite user-friendly and packed with great features that fit perfectly with our companys needs. Also the templates and development resources are just awesome.
Cons
Honestly, nothing so far. We've been really impressed.
Pros
It's quite user-friendly and packed with great features that fit perfectly with our companys needs. Also the templates and development resources are just awesome.
Cons
Honestly, nothing so far. We've been really impressed.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Elisha
Medical Practice, 51-100 employees
Less than a year
November 2024
Elisha
Medical Practice, 51-100 employees
Less than a year
November 2024
Outstanding training program
Outstanding training program
Pros
What stood out for me was how simple the product is to use. Overall I simply love it and I don't think it could be more perfect than this.
Cons
At times, the multiple tabs can get a bit confusing when I'm trying to finish my training.
Pros
What stood out for me was how simple the product is to use. Overall I simply love it and I don't think it could be more perfect than this.
Cons
At times, the multiple tabs can get a bit confusing when I'm trying to finish my training.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Jermiah
Education Management, 51-100 employees
Less than 6 months
November 2024
Jermiah
Education Management, 51-100 employees
Less than 6 months
November 2024
Simply the Best...
Simply the Best...
Pros
It's easy to use and I really like the pre-made templates as they save so much time of ours.
Cons
You definitely need to be quite tech-savvy to use the software as I have noticed it is not the most beginner-friendly.
Pros
It's easy to use and I really like the pre-made templates as they save so much time of ours.
Cons
You definitely need to be quite tech-savvy to use the software as I have noticed it is not the most beginner-friendly.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Bailey
Hospital & Health Care, 500+ employees
Less than a year
November 2024
Bailey
Hospital & Health Care, 500+ employees
Less than a year
November 2024
Hate manuals? Trainual makes them fun & easy...
Hate manuals? Trainual makes them fun & easy...
Pros
I love how easy Trainual software is to use, and it definitely has a cool factor. Plus it lets me create some really interesting and engaging manuals without any problem.
Cons
One thing I dislike about it is that it is a bit on the expensive side, so for a small business, it's definitely going to be an huge investment.
Pros
I love how easy Trainual software is to use, and it definitely has a cool factor. Plus it lets me create some really interesting and engaging manuals without any problem.
Cons
One thing I dislike about it is that it is a bit on the expensive side, so for a small business, it's definitely going to be an huge investment.
Ease of use
10
Value for money
6
Customer Support
10
Functionality
10
Ease of use
10
Value for money
6
Customer Support
10
Functionality
10
Jason
Leisure, Travel & Tourism, 11-50 employees
Less than 6 months
November 2024
Jason
Leisure, Travel & Tourism, 11-50 employees
Less than 6 months
November 2024
Filters
Perfect for simplifying operations and accessibility
Perfect for simplifying operations and accessibility
Pros
The onboarding team and customer support are amazing. As they always go the extra mile to make sure everything runs smoothly for us. The user interface is also very clean and packed with useful tools, making it easy to create training content that's both readable and engaging. Plus the smart tools help me when I am writing whether I need to shorten, expand, summarize or refine content. Plus, the insert options make it easy to add docs, videos, images, tables and even GIFs.
Cons
Uploading all our content onto the platform takes time, but that's expected with any similar tool. But it is definitely worth the effort. And my advice is that plan ahead and take full advantage of the onboarding support team as they do this every day and have great tips to help you set things up in a way that works best for you and your team.
Pros
The onboarding team and customer support are amazing. As they always go the extra mile to make sure everything runs smoothly for us. The user interface is also very clean and packed with useful tools, making it easy to create training content that's both readable and engaging. Plus the smart tools help me when I am writing whether I need to shorten, expand, summarize or refine content. Plus, the insert options make it easy to add docs, videos, images, tables and even GIFs.
Cons
Uploading all our content onto the platform takes time, but that's expected with any similar tool. But it is definitely worth the effort. And my advice is that plan ahead and take full advantage of the onboarding support team as they do this every day and have great tips to help you set things up in a way that works best for you and your team.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Katelyn
Mechanical or Industrial Engineering, 11-50 employees
Less than a year
February 2025
Katelyn
Mechanical or Industrial Engineering, 11-50 employees
Less than a year
February 2025
User-friendly for both admins and end-users
User-friendly for both admins and end-users
Pros
Creating and managing content for me now as an admin is not a problem anymore, and it's just as easy for end users to navigate.
Cons
Not much to complain about. The only thing I would change is giving end users a little more control over how they view and organize content on their home screen.
Pros
Creating and managing content for me now as an admin is not a problem anymore, and it's just as easy for end users to navigate.
Cons
Not much to complain about. The only thing I would change is giving end users a little more control over how they view and organize content on their home screen.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Courtney
Financial Services, 51-100 employees
Less than a year
February 2025
Courtney
Financial Services, 51-100 employees
Less than a year
February 2025
A simple yet powerful training tool
A simple yet powerful training tool
Pros
Trainual is really easy to learn and use. Also I love the frequent updates, the variety of integrations and the responsive customer support. The app is user-friendly too and perfect for our younger staff. While the desktop version makes editing and tracking progress very simple. Reports and public sharing are great features, and Trainual University is also a very helpful resource.
Cons
I wish training paths were included in the basic plan. Also, a video tool that prevents employees from skipping or fast-forwarding through videos would be really useful.
Pros
Trainual is really easy to learn and use. Also I love the frequent updates, the variety of integrations and the responsive customer support. The app is user-friendly too and perfect for our younger staff. While the desktop version makes editing and tracking progress very simple. Reports and public sharing are great features, and Trainual University is also a very helpful resource.
Cons
I wish training paths were included in the basic plan. Also, a video tool that prevents employees from skipping or fast-forwarding through videos would be really useful.
Ease of use
10
Value for money
7
Customer Support
10
Functionality
9
Ease of use
10
Value for money
7
Customer Support
10
Functionality
9
Kaylyne
Recreational Facilities and Services, 51-100 employees
More than a year
February 2025
Kaylyne
Recreational Facilities and Services, 51-100 employees
More than a year
February 2025
Works, but I expected more
Works, but I expected more
Pros
It keeps improving with every update. They are always rolling out new features and I cannot think of a time when an update felt unnecessary or unhelpful.
Cons
Resetting group progress on specific topics is harder than I expected and the individual date tracking could be better too. And for my work, I would love to see more details on how much time users spend on content, better date range tracking for completions and more control over resetting progress for groups.
Pros
It keeps improving with every update. They are always rolling out new features and I cannot think of a time when an update felt unnecessary or unhelpful.
Cons
Resetting group progress on specific topics is harder than I expected and the individual date tracking could be better too. And for my work, I would love to see more details on how much time users spend on content, better date range tracking for completions and more control over resetting progress for groups.
Ease of use
7
Value for money
6
Customer Support
8
Functionality
5
Ease of use
7
Value for money
6
Customer Support
8
Functionality
5
Josiah
Food & Beverages, 11-50 employees
Less than a year
February 2025
Josiah
Food & Beverages, 11-50 employees
Less than a year
February 2025
Pretty satisfied
Pretty satisfied
Pros
The interface is engaging, with great access to videos and grade tracking that makes learning more fun.
Cons
Trainual lacks integration with existing systems which frustrates me. Also it would be nice if it connected more smoothly with other tools.
Pros
The interface is engaging, with great access to videos and grade tracking that makes learning more fun.
Cons
Trainual lacks integration with existing systems which frustrates me. Also it would be nice if it connected more smoothly with other tools.
Ease of use
9
Value for money
9
Customer Support
10
Functionality
7
Ease of use
9
Value for money
9
Customer Support
10
Functionality
7
Grethe
Apparel & Fashion, 1-10 employees
Less than 6 months
February 2025
Grethe
Apparel & Fashion, 1-10 employees
Less than 6 months
February 2025
All-in-one training hub
All-in-one training hub
Pros
I love how easy it is to use. Plus they keep adding new features, which makes it even better.
Cons
The only thing I don't like is that they charge extra for Plus features. I feel it should be included in the plans.
Pros
I love how easy it is to use. Plus they keep adding new features, which makes it even better.
Cons
The only thing I don't like is that they charge extra for Plus features. I feel it should be included in the plans.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Valeria
E-Learning, 1-10 employees
More than a year
November 2024
Valeria
E-Learning, 1-10 employees
More than a year
November 2024
Incredible learning tool
Incredible learning tool
Pros
It's quite user-friendly and packed with great features that fit perfectly with our companys needs. Also the templates and development resources are just awesome.
Cons
Honestly, nothing so far. We've been really impressed.
Pros
It's quite user-friendly and packed with great features that fit perfectly with our companys needs. Also the templates and development resources are just awesome.
Cons
Honestly, nothing so far. We've been really impressed.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Elisha
Medical Practice, 51-100 employees
Less than a year
November 2024
Elisha
Medical Practice, 51-100 employees
Less than a year
November 2024
Outstanding training program
Outstanding training program
Pros
What stood out for me was how simple the product is to use. Overall I simply love it and I don't think it could be more perfect than this.
Cons
At times, the multiple tabs can get a bit confusing when I'm trying to finish my training.
Pros
What stood out for me was how simple the product is to use. Overall I simply love it and I don't think it could be more perfect than this.
Cons
At times, the multiple tabs can get a bit confusing when I'm trying to finish my training.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Jermiah
Education Management, 51-100 employees
Less than 6 months
November 2024
Jermiah
Education Management, 51-100 employees
Less than 6 months
November 2024
Simply the Best...
Simply the Best...
Pros
It's easy to use and I really like the pre-made templates as they save so much time of ours.
Cons
You definitely need to be quite tech-savvy to use the software as I have noticed it is not the most beginner-friendly.
Pros
It's easy to use and I really like the pre-made templates as they save so much time of ours.
Cons
You definitely need to be quite tech-savvy to use the software as I have noticed it is not the most beginner-friendly.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Bailey
Hospital & Health Care, 500+ employees
Less than a year
November 2024
Bailey
Hospital & Health Care, 500+ employees
Less than a year
November 2024
Hate manuals? Trainual makes them fun & easy...
Hate manuals? Trainual makes them fun & easy...
Pros
I love how easy Trainual software is to use, and it definitely has a cool factor. Plus it lets me create some really interesting and engaging manuals without any problem.
Cons
One thing I dislike about it is that it is a bit on the expensive side, so for a small business, it's definitely going to be an huge investment.
Pros
I love how easy Trainual software is to use, and it definitely has a cool factor. Plus it lets me create some really interesting and engaging manuals without any problem.
Cons
One thing I dislike about it is that it is a bit on the expensive side, so for a small business, it's definitely going to be an huge investment.
Ease of use
10
Value for money
6
Customer Support
10
Functionality
10
Ease of use
10
Value for money
6
Customer Support
10
Functionality
10
Jason
Leisure, Travel & Tourism, 11-50 employees
Less than 6 months
November 2024
Jason
Leisure, Travel & Tourism, 11-50 employees
Less than 6 months
November 2024